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Shipping Policy

A legal disclaimer

The following Shipping Policy outlines general practices related to order fulfillment, shipping timelines, and additional fees that may apply when purchasing from High Society Oxford. This document is not legal advice and may be subject to change. Please refer to applicable shipping regulations and carrier policies for specific information about delivery requirements and limitations.

Shipping Policy - the basics

At High Society Oxford, we strive to ensure your orders are delivered safely, promptly, and with care. This Shipping Policy explains how we process and ship orders placed through our website. It also details important exceptions related to artwork and high-value items.

Order Processing Time

  • Standard orders are typically processed within 1–3 business days.

  • Custom orders or items requiring special handling (such as artwork or high-end glass) may require additional processing time.

  • Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Methods & Rates

  • We offer multiple shipping options at checkout, including:

  • Standard Ground Shipping (3–7 business days)

  • Expedited Shipping (2–3 business days)

  • Local pickup (if offered at the time of purchase)

  • Shipping costs are calculated at checkout based on item weight, dimensions, and destination. All shipping fees are non-refundable once an item has been shipped.

Special Shipping Considerations

Custom Framed Artwork

  • Large or fragile framed pieces may incur additional handling or oversized shipping fees, which will be communicated prior to order confirmation.

  • These items may also require special carrier arrangements to ensure safe delivery

​High-Value Glass or Art Pieces

  • Any individual item exceeding a retail value of $250 will automatically be shipped with added insurance coverage for loss or damage during transit.

  • In rare cases, signature confirmation may be required at delivery.

Shipping Insurance

  • Insurance is included automatically for eligible high-value items.

  • If you would like to add insurance to a standard order, please contact us before your order ships.

  • Claims for damaged or lost items must be submitted within 7 days of delivery and must include photo evidence and original packaging.

Delays or Exceptions

  • While we aim to meet stated delivery timelines, delays can occur due to:

  • Carrier issues (weather, route changes, holidays)

  • Inaccurate shipping addresses

  • Inventory shortages or custom packaging requirements

  • If your order is delayed, we will notify you as soon as possible via email.

Contact Us

  • If you have questions or need assistance with a shipping-related issue, please contact us at:
    📧 drakeprestige@gmail.com
    📍 High Society Oxford, [insert physical address]

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